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Q |
Can I buy another VIP card? |
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A |
Yes, only as a gift for a friend, family member etc. You can not buy another VIP card (for the same salon) for your own use. |
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Q |
Can I share my VIP card with my friend or my daughter? |
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A |
No. Only one person can use 1 card. You can buy a VIP card for your friend or daughter. |
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Q |
What is the catch? |
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A |
The only catch is that you enjoy being pampered so much, that you will keep going back to the salon as a regular customer. |
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Q |
Is there any time that I can not use my VIP card? |
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A |
Yes, your VIP card can not be used between 12th December – 5th January 2010. |
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Q |
Do I need to pay any extra? |
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A |
Each VIP card has several complimentary treatments, which are FREE , so you don’t have to pay anything more for these. There are also several half price offers available on presentation of your voucher. |
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Q |
How long is the VIP card valid for? |
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A |
Your VIP card is valid for up to 4 months. |
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Q |
Can I do all of the Introductory Offer in 1 visit? |
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A |
No. Normally you can do a maximum of 2 services on the Introductory Offer per visit. |
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Q |
Can I exchange one of the services that are on the Introductory Offer, for something else? |
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A |
No. |
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Q |
If I no longer want the VIP card that I have purchased, can I get a refund? |
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A |
If you contact us within seven days from the date that you purchased the VIP card, and as long as you have not used the card, then yes you can have a refund. |